ASSESSMENT OF THE INFLUENCE OF STAFFS AWARENESS OF RECORDS MANAGEMENT POLICIES AND PROCEDURES ON EFFECTIVE RECORDS MANAGEMENT IN ORGANIZATIONS. A CASE STUDY AT BAGAMOYO DISTRICT COUNCIL.

This study assessed the influence of staff awareness of records management policies and procedures on effective records management in organizations: A Case Study of Bagamoyo District Council. The study was conducted to determine the level of staff awareness regarding records management policies and procedures, assess the current records management practices, and examine the influence of staff awareness on effective records management within the council. Effective records management is essential for ensuring accountability, transparency and efficient service delivery, The study employed a case study research design and adopted a quantitative research approach. Data were collected from 25 respondents using questionnaires and interviews. The collected data were analyzed using frequencies and percentages with the aid of Microsoft Excel and presented in tables for easy interpretation. The findings revealed that most staff members were aware of records management policies and procedures, although the level of awareness varied among employees. The study further found that records management practices such as records creation; filing, storage, and retrieval were generally implemented within the council. Though, some challenges related to inadequate training, limited awareness programs, and insufficient records management resources affected the effectiveness of records management practices. The study also established that staff awareness significantly influences effective records management. Employees who were knowledgeable about records management policies and procedures were more likely to comply with established records management requirements, resulting in improved records organization, accessibility, and preservation. The study concludes that staff awareness of records management policies and procedures plays a vital role in promoting effective records management at Bagamoyo District Council. The study recommends that the council should strengthen staff training programs, enhance awareness campaigns, and ensure the regular dissemination of records management policies and procedures to all employees in order to improve records management practices and organizational performance.

Type

Dissertation

Language

English

Peer review

Not peer-reviewed

Licence

All rights reserved