ASSESSMENT OF THE IMPACT OF RECORDS MANAGEMENT TRAINING ON THE EFFICIENCY OF RECORDS PERSONNEL IN TANZANIA: A CASE STUDY BAGAMOYO DISTRICT COUNCIL

Effective records management is essential for promoting accountability, transparency, efficient service delivery, and informed decision-making in public institutions. However, many local government authorities in Tanzania continue to experience challenges related to inadequate records management practices due to limited professional training among records personnel. This study assessed the impact of records management training on the efficiency of records personnel in Tanzania, The study was guided by four specific objectives: to examine the existing records management training programmes, to evaluate the efficiency of records personnel before and after training, to identify challenges affecting the implementation of records management training, and to determine the relationship between records management training and organizational efficiency. A descriptive research design and a mixedmethods approach were employed. Data were collected from 26 respondents through questionnaires, interviews, and document review. Quantitative data were analysed using descriptive statistics, including frequencies and percentages, while qualitative data were analysed using thematic analysis. The findings revealed that records management training significantly improved employees' knowledge, skills, and competencies .The study further established that trained personnel performed their duties more efficiently, resulting in improved organizational performance and service delivery. Despite these positive outcomes, the study identified several challenges affecting the implementation of records management training, including inadequate financial resources, limited training opportunities, and insufficient Information study concluded that records management training is crucial in improving the efficiency of records personnel. I recommend that bagamoyo district council strengthen continuous training programmes, and allocate adequate financial resources .it enhance institutional support to achieve effective and sustainable records management practice.

Type

Dissertation

Language

English

Peer review

Not peer-reviewed

Licence

All rights reserved