EXAMINE THE CHALLENGES AND BARRIERS TO EFFECTIVE DIGITAL RECORDS MANAGEMENT IN PUBLIC INSTITUTIONS. A CASE STUDY OF BAGAMOYO DISTRICT COUNCIL.

This study examined the challenges and barriers to effective digital records management in public institutions, using Bagamoyo District Council as a case study. The study was conducted to assess the factors affecting the management, storage, accessibility, security, and preservation of digital records within public institutions. A descriptive research design was employed, and data were collected from records management officers, information technology staff, and other employees through questionnaires and interviews. The study involved a sample of 25 respondents selected through simple random and purposive sampling techniques. The findings revealed that effective digital records management is hindered by several challenges, including inadequate ICT infrastructure, insufficient staff training, limited financial resources, weak internet connectivity, lack of clear policies and guidelines, cybersecurity threats, and resistance to technological change among employees. The study further found that these challenges negatively affect the accessibility, reliability, security, and long-term preservation of digital records, thereby reducing organizational efficiency and service delivery. The study concludes that despite the increasing adoption of digital technologies in public institutions, significant barriers still limit the effectiveness of digital records management systems. The study recommends that public institutions invest in modern ICT infrastructure, provide regular staff training, strengthen cybersecurity measures, allocate adequate budgets for digital records management, and establish clear policies and procedures to support effective digital records practices. Implementing these recommendations will enhance records accessibility, accountability, transparency, and overall institutional performance in public sector

Type

Other

Language

English

Peer review

Not peer-reviewed

Licence

All rights reserved