AN ASSESSIMENT OF MANAGING ELECTRONIC RECORDS IN ENHANCING DATA RETRIEVAL PROCESSES IN ORGANIZATION. A CASE STUDY OF BAGAMOYO DISTRICT COUNICIL

This study assessed the management of electronic records in enhancing data retrieval processes at Bagamoyo District Council. The study was guided by three specific objectives: to evaluate the current practices of electronic records management, to examine the effectiveness of electronic records management in enhancing data retrieval processes, and to identify the challenges affecting electronic records management within the Council. The study employed a case study research design using both quantitative and qualitative research approaches. The target population comprised 32 respondents, from which a sample of 30 respondents was selected using purposive and simple random sampling techniques. Data were collected through questionnaires and interviews. Quantitative data were analyzed using Microsoft Excel and presented in tables and figures, while qualitative data were analyzed using thematic analysis. The findings revealed that Bagamoyo District Council had adopted electronic records management practices that supported the creation, storage, maintenance, and retrieval of records. The study further found that electronic records management significantly enhanced data retrieval by improving the speed, accuracy, accessibility, and reliability of information. However, the study identified several challenges, including inadequate ICT infrastructure, limited staff training, weak implementation of records management policies, occasional system failures, and insufficient management support. The study concluded that effective management of electronic records plays a vital role in enhancing data retrieval processes and improving organizational performance. It recommends that Bagamoyo District Council strengthen ICT infrastructure, provide continuous training for staff, enforce records management policies, and allocate adequate financial and technical resources to improve the management of electronic records and ensure efficient data retrieval. Keywords: Electronic Records Management, Data Retrieval, Records Management, ICT, Bagamoyo District Council

Type

Other

Language

English

Peer review

Not peer-reviewed

Licence

All rights reserved