CONTRIBUTION OF PERSONNEL RECORDS MANAGEMENT TO THE PROVISION OF EMPLOYEES RIGHTS AT BAGAMOYO DISTRICT COURT

This study examined the relationship between personnel records management and the protection of employees’ rights at the Mwambao Primary Court in Tanzania. Personnel records, which document an employee’s service history from recruitment to retirement, are essential for ensuring fair treatment, accountability, and compliance with labor laws. Globally, effective records management has been recognized as a pillar of transparency and good governance, yet many African public institutions continue to face challenges due to reliance on manual systems, inadequate ICT infrastructure, and limited professional training. Guided by theories of due process and legal compliance, the study explored how accurate and accessible records safeguard employee entitlements such as promotions, leave, and retirement benefits. Empirical evidence revealed that poor storage conditions, incomplete documentation, and delays in updating records often jeopardize employees’ rights, leading to inefficiencies and denial of benefits. The research objectives focused on identifying the types of personnel records maintained, assessing current management practices, evaluating their influence on employee rights, and analyzing challenges affecting record-keeping at the court. Findings from this study are significant for employees, policymakers, and researchers. They highlight the urgent need for investment in modern records management systems, capacity building, and policy refinement to strengthen accountability and service delivery in Tanzania’s judiciary. Ultimately, the study underscores that robust personnel records management is not merely administrative but a fundamental mechanism for protecting workers’ rights and promoting institutional efficiency.

Type

Dissertation

Language

English

Peer review

Not peer-reviewed

Licence

All rights reserved