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AN ASSESSMENT OF THE EFFECTIVENESS OF CONTINUOUS PROFESSIONAL DEVELOPMENT IN IMPROVING RECORDS HANDLING PRACTICE. A CASE STUDY AT DEPARTMENT OF NATURAL RESOURCE LAND OFFICE.

oai:repository.slads.sc.tz:cmsj2yoqn004xk8c58i25njjb· datestamp 2026-11-10T09:59:51Zdepartment:RAMtype:dissertation

dc:titleAN ASSESSMENT OF THE EFFECTIVENESS OF CONTINUOUS PROFESSIONAL DEVELOPMENT IN IMPROVING RECORDS HANDLING PRACTICE. A CASE STUDY AT DEPARTMENT OF NATURAL RESOURCE LAND OFFICE.
dc:creatorOliver Abel Misago
dc:subjectContinuous Professional Development (CPD)
dc:subjectRecords handling practices
dc:subjectCPD activities (seminars, workshops, conferences, short training courses)
dc:subjectRecords personnel
dc:subjectParticipation levelsInstitutional requirements vs. personal interest
dc:subjectKnowledge, skills, competencies
dc:subjectRecords creation
dc:subjectRecords classification
dc:subjectCPD Collection Professional Development RM Records Management RMP Records Management Practices ICT Information and Communication Technology ERMS Electronic Records Management System HRD Human Resource Development SLADS School of Library Archives and Documentation Studies SLADSSO School of Library, Archives and Documentation Studies Students Organization SPSS Statistical Package for the Social Sciences USAID United States Agency for International Development
dc:descriptionThis study assessed the effectiveness of Continuous Professional Development (CPD) in improving records handling practices. The study was conducted to examine the types of CPD activities available to records personnel, assess the level of participation of records personnel in CPD activities, and identify challenges affecting the effectiveness of CPD in improving records handling practices. Effective professional development is essential in enhancing employees’ knowledge, skills, and competencies, which contribute to proper creation, classification, storage, retrieval, security, and disposal of records. The study employed a descriptive survey research design and adopted a mixed methods approach, combining both quantitative and qualitative methods. Data were collected from 10 records personnel through questionnaires and interviews. Quantitative data were analyzed using descriptive statistics such as frequencies and percentages with the assistance of Microsoft Excel, while qualitative data obtained from interviews were analyzed thematically. The findings were presented using tables and narrative explanations. The findings revealed that various CPD activities were available for records personnel, including seminars, workshops, conferences, and short training courses. However, participation in CPD activities was mainly influenced by institutional requirements rather than personal interest. The study also found that the effectiveness of CPD was affected by challenges such as lack of funding, limited management support, outdated training content, inadequate training facilities, and limited technological skills. The study concludes that Continuous Professional Development contributes significantly to improving records handling practices by enhancing the knowledge and skills of records personnel. However, the effectiveness of CPD programs depends on regular training opportunities, adequate institutional support, and relevant training content. The study recommends that institutions should strengthen CPD programs, provide sufficient resources, update training materials, and establish follow-up mechanisms to ensure that acquired knowledge and skills are effectively applied in records management practices.
dc:publisherSchool of Library, Archives and Documentation Studies (SLADS)
dc:date2026
dc:typeText
dc:typeDissertation
dc:formatapplication/pdf
dc:identifierhttps://repository.slads.sc.tz/records/cmsj2yoqn004xk8c58i25njjb
dc:languageen
dc:rightsAll rights reserved
dc:relationhttps://repository.slads.sc.tz/api/records/cmsj2yoqn004xk8c58i25njjb/file