2026-11-10T10:21:07Zhttps://repository.slads.sc.tz/api/oaioai:repository.slads.sc.tz:cmsj5br24005rk8c5irzjiz8b2026-11-10T09:59:49Zdepartment:RAMtype:otherN ASSESSMENT OF THE USE OF DIGITAL RECORD MANAGEMENT ON DATA INTEGRITY AND SECURITY: A CASE STUDY AT DAR ES SALAAM INSTITUTE OF TECHNOLOGY (D.I.T)Ramadhan Ahmed MbwiloICT infrastructure and cybersecurityISO standardsHybrid record-keeping systemsTechnical controls (access control, backup, encryption, audit trailsDar es Salaam Institute of Technology (DIT)Data integrity and securityDigital records managementABSTRACT
This study assessed the use of digital record management on data integrity and security,
using the Dar es Salaam Institute of Technology (DIT) as a case study. The general
objective of the study was to assess the use of digital record management practices in
enhancing data integrity and security, guided by four specific objectives: to assess the
existing digital record management practices and technologies at DIT; to evaluate the
technical controls and policy measures in place to safeguard data integrity and security;
to identify the challenges affecting data integrity and security within the current system;
and to identify measures for improving data integrity and security.
The study adopted a mixed-methods approach, combining questionnaires and interviews
within a single case study design, to obtain detailed information from 50 respondents
comprising registry staff, records officers, and other users of DIT records.
The findings revealed that DIT still relies heavily on a hybrid record-keeping system,
combining paper-based and digital records, with only a small proportion of respondents
reporting the use of a fully digital system. While access control and data backup were
found to be functioning reasonably well, audit trails and encryption were identified as
weak areas, limiting DIT‟s ability to demonstrate who accessed or altered a given
record. The major challenges affecting data integrity and security included poor staff
training, the persistence of the hybrid system, poor network connectivity, cyber threats, a
low ICT budget, and incomplete policies, alongside the risk of insider threats arising
from unrestricted access to records. Respondents recommended staff training, full
digitization of records, stronger security policies, increased ICT budgetary allocation,
and the adoption of emerging technologies such as blockchain and artificial intelligence
as key measures for improvement.
The study concluded that DIT requires a clear and comprehensive plan to strengthen its
digital record management system, one that emphasizes staff training, stronger policies
aligned with international standards such as ISO 15489 and ISO 27001:2022, and greater
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investment in ICT infrastructure, in order to fully safeguard data integrity and security.
The study recommends that DIT institutionalize regular staff training, adopt a phased
transition to a fully digital system, formalize data security policies in line with
recognized international standards, and invest in more reliable ICT infrastructure,
including automated backup systems. School of Library, Archives and Documentation Studies (SLADS)2026TextOtherapplication/pdfhttps://repository.slads.sc.tz/records/cmsj5br24005rk8c5irzjiz8benAll rights reservedhttps://repository.slads.sc.tz/api/records/cmsj5br24005rk8c5irzjiz8b/file