2026-11-10T10:11:18Zhttps://repository.slads.sc.tz/api/oaioai:repository.slads.sc.tz:cmsiw32ea001ak8c5c8il9rc92026-11-10T09:59:09Zdepartment:RAMtype:dissertationASSESSMENT ON THE IMPLEMENTATION OF LEGAL FRAMEWORKS ON RECORDS MANAGEMENT PRACTICES IN PUBLIC OFFICES. A CASE STUDY OF BAGAMOYO MUNICIPAL COUNCIL.Erick ananias angeloRecords Management PracticesBagamoyo Municipal CouncilPublic Offices / Public InstitutionsRecords Creation and CapturingStaff Awareness and TrainingImplementation ChallengesCase Study / Mixed Research ApproachABSTRACT
This study assessed the implementation of legal frameworks on records management practices in
public offices, using Bagamoyo Municipal Council as a case study. The study was conducted to
identify the existing legal frameworks governing records creation and capturing, assess the level
of staff awareness of legal frameworks governing records management, and identify the
challenges affecting the implementation of these legal frameworks. Effective implementation of
legal frameworks is essential for promoting proper records management practices,
accountability, transparency, and efficient service delivery in public institutions.
The study adopted a case study research design and employed a mixed research approach. Data
were collected from 15 respondents through questionnaires and interviews. Quantitative data
were analyzed using frequencies and percentages with the aid of Microsoft Excel and presented
in tables, while qualitative data obtained through interviews were analyzed using thematic
analysis and supported by respondents’ quotations.
The findings revealed that Bagamoyo Municipal Council has various legal frameworks,
including the Records and Archives Management Act, Records Management Policy, and
Registry Procedures Manual, to guide records management practices. The study further found
that although most staff had a high level of understanding of these legal frameworks, the
majority had not received formal training on their implementation. In addition, the findings
showed that the implementation of legal frameworks is affected by several challenges, including
lack of training, poor management support, inadequate resources, and limited staff awareness.
These challenges contribute to delays in records retrieval, misfiling, and loss of records.
The study concludes that the effective implementation of legal frameworks is fundamental to
improving records management practices in public offices. However, addressing challenges
related to training, awareness, resource allocation, and management support is essential for
achieving full compliance with legal requirements. The study recommends that Bagamoyo
Municipal Council should strengthen staff training programs, increase awareness of legal
frameworks, allocate adequate resources to records management units, and enhance management
support to improve compliance and overall records management practices. School of Library, Archives and Documentation Studies (SLADS)2026TextDissertationapplication/pdfhttps://repository.slads.sc.tz/records/cmsiw32ea001ak8c5c8il9rc9enAll rights reservedhttps://repository.slads.sc.tz/api/records/cmsiw32ea001ak8c5c8il9rc9/file