2026-11-10T10:11:19Zhttps://repository.slads.sc.tz/api/oai

oai:repository.slads.sc.tz:cmshifwyx000lysc51xvmrugp2026-11-10T09:59:51Zdepartment:RAMtype:report

A RESEARCH REPORT ON THE CONTRIBUTION OF RECORDS APPRAISAL PRACTICES IN ENHANCING ORGANIZATION EFFICIENCY IN THE PUBLIC SECTOR. A CASE STUDY OF TANZANIA REVENUE AUTHORITY (TRA) HEAD QUARTER DAR ES SALAAM. Valens Revelian NichorausRecord appraisal practicesOrganizational efficiencyPublic sectorTanzania Revenue Authority (TRA)Headquarters Dar es SalaamAccessibility of recordsRetrieval of recordsAccuracy and reliabilityRecords managementDisposal and archivingChallenges in implementationLack of trained personnelModern appraisal techniquesInconsistent retention decisionsInstitutional appraisal policyNational records management guidelinesStandardized proceduresABSTRACT This research report investigates the contribution of record appraisal practices in enhancing organizational efficiency in the public sector: A case study of Tanzania Revenue Authority (TRA), Head quarter Dar es salaam. The study aimed to examine the contribution of record appraisal practices in improving the accessibility and retrieval of records at Tanzania Revenue Authority and to evaluate how record appraisal enhances the accuracy and reliability of records used in enhancing Organizational Efficiency at Tanzania Revenue Authority and to identify challenges faced by Tanzania Revenue Authority in implementing effective record appraisal practices. A mixed-methods approach was utilized, incorporating both qualitative and quantitative data collected through questionnaire and interviews with relevant stakeholders. Findings revealed that record appraisal practices enhance the accessibility of records in my organization, appraised records are easier to retrieve when needed, record appraisal reduces unnecessary records and makes retrieval more efficient It also ensure that the organization get space for new records to be fill in as the old one is disposed or archived somewhere else. The study identified key challenges hindering effective records appraisal at TRA Headquarter Dar es salaam. The primary obstacle was the lack of trained personnel, as staff lacked expertise in modern appraisal techniques, leading to inconsistent decisions about record retention. The study concluded that while record appraisal practices have the potential to significantly enhance the accessibility and retrieval of records, their effectiveness is impeded by the lack of a clear institutional appraisal policy. Despite the existence of national records management guidelines, TRA Head quarter Dar es salaam struggles with standardized procedures, which hampers optimal implementation. Therefore, while appraisal contributes to improving record accessibility, formalized policies and procedures are essential for realizing its full benefit.School of Library, Archives and Documentation Studies (SLADS)2026TextTechnical / Research Reportapplication/pdfhttps://repository.slads.sc.tz/records/cmshifwyx000lysc51xvmrugpenAll rights reservedhttps://repository.slads.sc.tz/api/records/cmshifwyx000lysc51xvmrugp/file